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If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center.


North America
U.S.A 1-800-SAMSUNG (7267864)
CANADA 1-800-SAMSUNG (7267864)
MEXICO 01-800-SAMSUNG (7267864)
Latin America
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BRAZIL 4004-0000
CHILE 800-726-7864 (SAMSUNG)
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COSTA RICA 0-800-507-7267
ECUADOR 1-800-10-7267
EL SALVADOR 800-6225
GUATEMALA 1-800-299-0013
JAMAICA 1-800-234-7267
PANAMA 800-7267
PUERTO RICO 1-800-682-3180
REP. DOMINICA 1-800-751-2676
TRINIDAD & TOBAGO 1-800-7267-864
VENEZUELA 0-800-100-5303
Europe
BELGIUM 03 201 2418
CZECH REPUBLIC 844 000 844
 
DENMARK 70 70 19 70
FINLAND 030-6227 515
FRANCE 3260 SAMSUNG(7267864)
(€ 0,15/min)
GERMANY 01805 - 121213 (€ 0,14/Min)
HUNGARY 06-80-SAMSUNG (7267864)
ITALIA 800 SAMSUNG (7267864)
LUXEMBURG 0032 (0)2 201 24 18
NETHERLANDS 0900 20 200 88 (€ 0,10/Min)
NORWAY 815-56 480
POLAND 0 801 801 881
PORTUGAL 80 8 200 128
REPUBLIC OF IRELAND 0818 717 100
SLOVAKIA 0800-SAMSUNG (7267864)
SPAIN 903 10 11 30
SWEDEN 0771-400 200
SWITZERLAND 0800-7267864
U.K 0870 SAMSUNG (7267864)
CIS
ESTONIA 800-7267
LATVIA 800-7267
LITHUANIA 8-800-77777
KAZAKHSTAN 8 800 080 1188
RUSSIA 8-800-200-0400
UKRAINE 8-800-503-0000
UZBEKISTAN 140-1234
Asia Pacific
AUSTRALIA 1300 362 603
CHINA 800-810-5858, 010- 6475 1880
HONG KONG 3698-4698
INDIA 3030 8282, 1800 1100 11
INDONESIA 0800-112-8888
JAPAN 0120-327-527
MALAYSIA 1800-88-9999
PHILIPPINES 1800-10-SAMSUNG (7267864)
SINGAPORE 1800-SAMSUNG (7267864)
THAILAND 1800-29-3232, 03-689-3232
TAIWAN 0800-329-999
VIETNAM 1 800 588 889
Middle East & Africa
SOUTH AFRICA 0860 7267864 (SAMSUNG)
U.A.E 800SAMSUNG (7267864)
8000-4726
Terms

Dot Pitch

The image on a monitor is composed of red, green and blue dots. The closer the dots, the higher the resolution. The distance between two dots of the same color is called the 'Dot Pitch'. Unit : mm


Vertical Frequency

The screen must be redrawn several times per second in order to create and display an image for the user. The frequency of this repetition per second is called Vertical Frequency or Refresh Rate. Unit : Hz

Example : If the same light repeats itself 60 times per second, this is regarded as 60 Hz.


Horizontal Frequency

The time to scan one line connecting the right edge to the left edge of the screen horizontally is called Horizontal Cycle. The inverse number of the Horizontal Cycle is called Horizontal Frequency. Unit : kHz


Interlace and Non-Interlace Methods

Showing the horizontal lines of the screen from the top to the bottom in order is called the Non-Interlace method while showing odd lines and then even lines in turn is called the Interlace method. The Non-Interlace method is used for the majority of monitors to ensure a clear image. The Interlace method is the same as that used in TVs.


Plug & Play

This is a function that provides the best quality screen for the user by allowing the computer and the monitor to exchange information automatically. This monitor follows the international standard VESA DDC for the Plug & Play function.


Resolution

The number of horizontal and vertical dots used to compose the screen image is called 'resolution'. This number shows the accuracy of the display. High resolution is good for performing multiple tasks as more image information can be shown on the screen.

Example :  If the resolution is 1920 x 1200 , this means the screen is composed of 1920 horizontal dots (horizontal resolution) and 1200 vertical lines (vertical resolution).

For Better Display

Adjust computer resolution and screen injection rate (refresh rate) oncomputer as described below to enjoy the best quality of picture. You can have an uneven quality of picture in the screen if the best quality of picture is not provided in TFT-LCD.

Resolution : 1920 x 1200
Vertical frequency (refresh rate) : 60 Hz
TFT LCD panel manufactured by using advanced semiconductor technology with precision of 1ppm (one millionth) above is used for this product. But the pixels of RED, GREEN, BLUE and WHITE color seem to be bright sometimes or some of black pixels could be seen.
This is not from bad quality and you can use it without uneasiness.

For example, the number of TFT LCD sub pixels that is contained in this product are 6,912,000.
When you clean the monitor and the panel outside, please apply the recommended small amount of cleaner by using soft and dry cloth and polish it. Let LCD area not to be forced but to be scrubbed out softly.
If excessive force is applied, you can have a stain on it.
If you are not satisfied with the quality of the picture, you can get better quality of the picture by executing "auto adjustment function" in display screen that is appeared as window termination button is pressed.
If there's still noise after automatic adjustment, use FINE/COARSE adjustment function.
If you view a fixed screen for an extended period of time, residual image or blurriness may appear.
Change the mode to energy save or set a screensaver to move the picture when you need to be away from the monitor for an extended period of time.
Authority

Information in this document is subject to change without notice.
© 2007 Samsung Electronics Co., Ltd. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Samsung Electronics Co., Ltd. is strictly forbidden.

Samsung Electronics Co., Ltd. shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

Samsung is the registered trademark of Samsung Electronics Co., Ltd.; Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation; VESA, DPMS and DDC are registered trademarks of Video Electronics Standard Association; the ENERGY STAR® name and logo are registered trademarks of the U.S. Environmental Protection Agency (EPA). As an ENERGY STAR® Partner, Samsung Electronics Co., Ltd. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. All other product names mentioned herein may be the trademarks or registered trademarks of their respective owners.

MÉXICO
IMPORTADO POR: SAMSUNG ELECTRONICS MÉXICO. S.A. de C.V.
Vía Lopez Portillo No. 6, Col. San Fco. Chilpan
Tultitlán, Estado de México, C.P. 54940
Tel: 01-55-5747-5100 / 01-800-726-7864
EXPORTADO POR: Samsung Electronics CO.,LTD.
416, Mae tan-3dong, Yeongtong - gu,
Suwon City, Gyeonggi-do Korea